1. Information we collect
Contact details you provide (name, email, phone, address), service-related descriptions, and technical data (logs, Device/Browser). We do not collect payment details on this website.
2. Purpose of processing
Scheduling, service delivery, customer support, safety documentation, compliance, and analytics to improve our service.
3. Cookies and similar tech
We use strictly necessary cookies for session and preferences. Analytics, if enabled, is anonymized and aggregated.
4. Sharing
We share data with service partners strictly to deliver the requested work. We do not sell personal data.
5. Retention
Service records are kept for up to 7 years to meet insurance and safety record expectations.
6. Your choices
You can request access, correction, or deletion of your data. Contact [email protected].
7. Contact
Email: [email protected] · Phone: +1 (778) 402-1346
8. International transfers
Your information may be processed in Canada and the United States. When data is transferred outside your province or country, we apply contractual, technical, and organizational safeguards and limit access to authorized personnel only.
9. Canadian legal references
We follow PIPEDA principles (Accountability, Identifying Purposes, Consent, Limiting Collection, Limiting Use/Disclosure/Retention, Accuracy, Safeguards, Openness, Individual Access, Challenging Compliance). Commercial emails comply with CASL consent rules. Quebec residents: Law 25 provides additional rights (e.g., enhanced transparency and portability). You may exercise these rights by contacting us.
10. Children’s privacy
Our services are intended for adults and households. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us to remove it.
11. Access requests and complaints
To request access, correction, deletion, portability (where available), or to file a privacy complaint, email [email protected]. We aim to respond within 30 days, consistent with PIPEDA timelines, and will provide reasons if we cannot meet this period.
12. Changes to this policy
We may update this policy to reflect changes in practices or law. Material changes will be posted on this page with a new effective date. Last updated: 2026-01-13.